Shipping policy
**Processing Time:**
Orders placed with MyLi & Company Custom Designed Jewelry will be processed and prepared for shipment within 1-3 business days from the date of order placement. Custom-designed pieces may require additional time for creation, and our team will communicate the estimated production timeline to you upon order confirmation.
**Shipping Options:**
We offer a range of shipping options to cater to your preferences and urgency. Our available shipping methods include:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-4 business days.
- Overnight Shipping: Guaranteed delivery within 1-2 business days.
**Shipping Rates:**
Shipping costs are calculated based on your chosen shipping method, delivery destination, and the weight of the package. You can view the shipping cost during the checkout process before finalizing your order.
**Order Tracking:**
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track the status of your package. This allows you to monitor the progress of your delivery and estimate the expected delivery date.
**International Shipping:**
We are pleased to offer international shipping to select destinations. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country's customs authorities. Any additional charges are the responsibility of the recipient.
**Address Accuracy:**
Please ensure that the shipping address provided during checkout is accurate and complete. MyLi & Company Custom Designed Jewelry will not be held responsible for packages delivered to incorrect addresses due to inaccurate information provided by the customer.
**Shipping Insurance:**
All shipments from MyLi & Company Custom Designed Jewelry are insured against loss, theft, or damage during transit. If you receive a package that shows signs of damage, please contact us immediately so we can initiate a claim with the shipping carrier.
**Order Changes and Modifications:**
If you need to make changes to your shipping address or order details after your order has been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been shipped.
At MyLi & Company Custom Designed Jewelry, we are committed to providing you with a seamless and reliable shipping experience. Should you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team for assistance.